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Our Approach to Care


Solutions Intervention Program offers family-centered treatment interventions designed to support atypical children and their families. Treatment interventions are based on the Collaborative and Proactive Solutions (CPS) approach, which is a non-adversarial, trauma-informed approach to care developed by Dr. Ross Greene. Challenging behaviours occur when a person lacks the skills to respond adaptively to expectations, situations, or environments.


CPS Believes That:

People do well if they can

and

that challenging behaviours occur

when a person lacks the skills to respond adaptively

to expectations, situations, environments.


Solutions Outreach Online Program

Solutions Outreach Stream is a team-delivered clinical and behavioural specialist program with program oversight by Family Solutions Group Psychologists.



Responsive Crisis De-Escalation & Personal Safety Training

Learn the skills to safely and effectively respond in crises involving your family.

Emotional Regulation DBT Skills: Series I, II


Learn skills for both you and your child to regulate your emotions and emotional reactions.

Parenting a Chaotic Kid



Develop parenting skills to connect with and understand your child, and manage their complex needs.

Relapse Prevention


After learning crisis de-escalation and emotion regulation, learn how to maintain your progress to keep your family on track for success.

Popcorn and Video Series


Information goes here.

Recovery from Burnout


Learn recovery strategies and develop self-care routines to support your personal healing and growth.

Craig Ryan

Meet The Instructor: Craig Ryan


Craig has extensive experience working with children and youth, in foster care and group care. He has a steady, warm, and playful presence that welcomes people of all ages. Craig’s educational background is in Applied Psychology, and he is a trained Mediator and Psych. Assistant.

Brooke Noels

Meet The Instructor: Brooke Noels


Brooke is the Team Lead of the Kinnect House at Crossroads Family Services. She has a degree in Applied Psychology experience working with high-risk elementary kids. At Crossroads, Brooke has demonstrated her commitment to helping kids, always trying to understand their perspective, and collaborative planning.

Meet The Instructor: Stephanie Serbin


Stephanie has a degree in Child and Youth Care and is a Program Supervisor in the Solutions Intervention Program. The primary focus of Stephanie’s role is to supervise our Intensive Program stream, coordinating services for the families and children in this very dynamic program. Her previous work with special needs children and their families has provided her with valuable knowledge, as well as a high level of compassion for the families and children in the program.